Frequently Asked Questions
Everything you need to know about your sustainable style journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
Are your materials sustainably sourced?
Yes, New Leaf Products is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in 90% of our seasonal collections.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.